The interior trim covering the A-pillars on your Sprinter is a safety feature designed to protect you in a crash. In some 2007 and 2010 models, this trim might not have been installed correctly.
Risk if Unfixed
If you get into a crash and strike the A-pillar, the vehicle might not provide the necessary protection, putting you at risk of injury.
Free Fix
Your dealer will check if the correct trim cover was installed and replace it with the correct one if necessary. This repair is free of charge, and you should contact your dealer to confirm availability and schedule the repair.
Show original NHTSA language
Original — What Happened
MERCEDES BENZ IS RECALLING CERTAIN MODEL YEAR 2007 AND 2010 2500 AND 3500 SPRINTER VEHICLES. THE CORRECT INTERIOR TRIM COVERING THE A-PILLARS MAY NOT HAVE BEEN INSTALLED. IF INCORRECT TRIM WAS INSTALLED ON A VEHICLE, THE VEHICLE WOULD FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD 201, "OCCUPANT PROTECTION IN INTERIOR IMPACT."
Original — Risk if Unfixed
IN THE EVENT OF A VEHICLE CRASH, THE VEHICLES MAY NOT PROVIDE THE PROTECTION REQUIRED BY THE STANDARD IF AN OCCUPANT STRIKES THE A-PILLAR TRIM.
Original — Remedy
MERCEDES-BENZ WILL CHECK TO SEE IF THE CORRECT TRIM COVER WAS INSTALLED AND, IF NOT, REPLACE THAT TRIM COVER WITH THE CORRECT ONE. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING FEBRUARY 2011. OWNERS MAY CONTACT MERCEDES-BENZ AT 843-695-5000.
The C-pillar is the rear section of your van's frame, just behind the rear doors. The head impact protection pads are important safety features that help protect you and your passengers in the event of a crash. It appears that some Sprinter vans didn't get these pads installed.
Risk if Unfixed
In a crash, the missing pads could leave you and your passengers more vulnerable to injury. This could lead to serious harm, including head and neck injuries.
Free Fix
Your dealer will inspect your van and add the necessary head impact protection pads at no cost to you. You should contact your dealer to confirm repair availability and schedule the fix.
Show original NHTSA language
Original — What Happened
CHRYSLER/SPRINTER IS RECALLING 727 MY 2007-2008 DODGE AND FREIGHTLINER SPRINTER 2500 PASSENGER VANS EQUIPPED WITH 144 INCH WHEELBASE AND STANDARD ROOF HEIGHT. THESE VANS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 201U, 'OCCUPANT PROTECTION IN INTERIOR IMPACT.' SOME VANS MAY NOT HAVE HAD CERTAIN HEAD IMPACT PROTECTION PADS INSTALLED AT THE C-PILLAR.
Original — Risk if Unfixed
IN THE EVENT OF A VEHICLE CRASH, PERSONAL INJURY TO OCCUPANTS MAY OCCUR.
Original — Remedy
DEALERS WILL INSPECT THE VEHICLES AND, IF THE HEAD IMPACT PROTECTION PADS ARE MISSING, THE APPROPRIATE PADS WILL BE INSTALLED. THE RECALL BEGAN ON APRIL 9, 2008. OWNERS MAY CONTACT SPRINTER AT 1-800-853-1403.
This model year has 2 recorded safety recalls. Model-level listings do not establish VIN-specific open recalls or whether this vehicle is safe to drive. Check your VIN and contact the manufacturer for recall instructions.
What is the STRUCTURE recall for the 2007 MERCEDES-BENZ Sprinter? (Campaign #10V655000)
The interior trim covering the A-pillars on your Sprinter is a safety feature designed to protect you in a crash. In some 2007 and 2010 models, this trim might not have been installed correctly. If you get into a crash and strike the A-pillar, the vehicle might not provide the necessary protection, putting you at risk of injury. Your dealer will check if the correct trim cover was installed and replace it with the correct one if necessary. This repair is free of charge, and you should contact your dealer to confirm availability and schedule the repair.
What is the STRUCTURE recall for the 2007 MERCEDES-BENZ Sprinter? (Campaign #08V109000)
The C-pillar is the rear section of your van's frame, just behind the rear doors. The head impact protection pads are important safety features that help protect you and your passengers in the event of a crash. It appears that some Sprinter vans didn't get these pads installed. In a crash, the missing pads could leave you and your passengers more vulnerable to injury. This could lead to serious harm, including head and neck injuries. Your dealer will inspect your van and add the necessary head impact protection pads at no cost to you. You should contact your dealer to confirm repair availability and schedule the fix.