Arrange a MERCEDES-BENZ Recall Repair

Have your VIN ready. Ask an authorized dealer to confirm your vehicle is affected and whether the free repair is available.

NHTSA campaign: 08V109000

Customer service number in this filing: 1-800-853-1403

Official MERCEDES-BENZ Recall & Service Page →

Find a local authorized MERCEDES-BENZ dealer →

Bring your VIN and recall campaign number. Ask for a repair order confirming completed work. Check any do-not-drive or park-outside instructions in the original filing.

Original NHTSA repair instructions

DEALERS WILL INSPECT THE VEHICLES AND, IF THE HEAD IMPACT PROTECTION PADS ARE MISSING, THE APPROPRIATE PADS WILL BE INSTALLED. THE RECALL BEGAN ON APRIL 9, 2008. OWNERS MAY CONTACT SPRINTER AT 1-800-853-1403.