Component
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
Manufacturer
Chrysler (FCA US LLC)
What Happened
The active headrests in your vehicle are designed to protect you in a rear-end collision. However, a part called the occupant restraint controller might not work as intended, leaving your headrests unable to deploy.
Risk if Unfixed
If your headrests don't deploy in a rear-end crash, you're at a higher risk of injury to your head and neck. This could lead to serious harm, including concussions or even more severe injuries.
Free Fix
Your dealer will replace the faulty occupant restraint controller, free of charge. You'll receive a notification, and you should schedule the repair as soon as possible to ensure your safety.
Show original NHTSA language
Original — What Happened
Chrysler (FCA US LLC) is recalling certain 2012 Jeep Liberty and 2012-2013 Chrysler 200 and Dodge Avenger vehicles. A component within the occupant restraint controller (ORC) may fail and prevent the active headrests from deploying in the event of a rear-end crash.
Original — Risk if Unfixed
If the active headrests do not deploy in certain rear-end crashes, the front seat occupants have an increased risk of injury.
Original — Remedy
Chrysler will notify owners, and dealers will replace the ORC as necessary, free of charge. The recall began on December 4, 2017. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is T56.
View full recall details →
Repairs are free at any authorized dealer. Find a dealer →