Component
SEAT BELTS:REAR/OTHER:RETRACTOR
Manufacturer
Volkswagen Group of America, Inc.
What Happened
The automatic locking retractor on your rear seat belt helps keep your child safe in the backseat. In some 2021 Volkswagen and Audi models, this part could fail to lock properly, allowing the child restraint system to become loose.
Risk if Unfixed
If the rear seat belt doesn't lock properly, your child's car seat might not be secure in a crash, which could increase the risk of serious injury.
Free Fix
Your authorized Volkswagen or Audi dealer will inspect and replace the middle-rear seat belt assemblies, free of charge. You've likely already received a recall notice, but if you have any questions, you can contact Volkswagen at 1-800-893-5298 or Audi at 1-800-253-2834.
Show original NHTSA language
Original — What Happened
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Volkswagen ID4, Audi A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A5 Sportback, A6 Allroad, A6 Sedan, A7, A8, E-Tron Quattro, E-Tron Sportback Quattro, Q3, Q5, Q5 Sportback, Q7, Q8, RS5 Sportback, RS5 Coupe, RS6 Avant, RS7, RSQ8, S4 Sedan, S5 Cabriolet, S5 Coupe, S5 Sportback, S6 Sedan, S7, S8, SQ5, SQ5 Sportback, SQ7, SQ8, and 2021-2022 S3 Sedan vehicles. The rear seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Original — Risk if Unfixed
An unsecured child restraint system can increase the risk of injury during a crash.
Original — Remedy
Dealers will inspect, and replace as necessary, the middle-rear seat belt assemblies, free of charge. Owner notification letters were mailed August 27, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298 and Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 69CR (VW) and 69CS (Audi).
View full recall details →
Repairs are free at any authorized dealer. Find a dealer →