Component
SUSPENSION:FRONT:SHOCK ABSORBER
Manufacturer
Volkswagen Group of America, Inc.
What Happened
Your vehicle's shock absorbers help control how your car handles on the road, especially when going around corners. The front shock absorber forks are the parts that connect the shocks to the steering system.
Risk if Unfixed
If the shock absorber forks crack and loosen, your vehicle's steering may become less stable, making it harder to control. This could increase the risk of a crash, especially if you're driving on a winding road or suddenly need to swerve.
Free Fix
Your Audi dealer will replace the shock absorber forks with new ones, free of charge. You should schedule the repair as soon as you get the recall notice and contact Audi's customer service if you have any questions.
Show original NHTSA language
Original — What Happened
Volkswagen Group of America, Inc. (Audi) is recalling certain 2019 Q7, Q8, S5 Cabriolet, and S5 Sportback vehicles. The front shock absorber forks may develop cracks allowing the shock absorbers to loosen.
Original — Risk if Unfixed
Loose shock absorbers may impair vehicle steering, increasing the risk of crash.
Original — Remedy
Audi has notified owners, and dealers will replace the shock absorber forks, free of charge. The recall began March 18, 2019. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 40O4.
View full recall details →
Repairs are free at any authorized dealer. Find a dealer →