The high-voltage battery management software in your Audi E-Tron controls how the battery stays cool while driving. In some 2019-2022 models, this software may not work properly, causing the battery to overheat.
Risk if Unfixed
If the battery overheats, it could catch fire, which could cause a serious accident.
Free Fix
Your Audi dealer will install new software to monitor the battery's performance and replace any affected parts for free. This repair is free of charge, and you should schedule it as soon as you get the recall notice.
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Original — What Happened
Volkswagen Group of America, Inc. (Audi) is recalling certain 2020-2022 E-Tron Sportback Quattro and 2019-2022 E-Tron Quattro vehicles. Certain high-voltage battery modules may overheat.
Original — Risk if Unfixed
A high-voltage battery that overheats increases the risk of a fire.
Original — Remedy
Dealers will install onboard diagnostic software to monitor battery module performance, and replace affected battery modules where necessary, free of charge. Owner notification letters were mailed April 3, 2025. Owners may contact Audi customer at 1-800-253-2834. Audi's numbers for this recall are 93U9 and 93V2.
The charging cable in your vehicle is designed to handle high electrical currents while charging your battery. However, some home outlets may not be able to handle this current, which can cause the outlet or cable to overheat.
Risk if Unfixed
If the outlet or charging cable overheats, it could catch fire, which is a serious safety risk.
Free Fix
Your Audi dealer will replace the faulty charging cable with a new one that has a built-in temperature sensor to prevent overheating - all for free. You should schedule this update as soon as you get the recall notice.
Show original NHTSA language
Original — What Happened
Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 RS e-tron GT, e-tron GT, Q4 e-tron Sportback, Q4 e-tron, 2020-2021 Audi A8, 2019-2024 e-tron Quattro, 2020-2024 e-tron Sportback Quattro, Q5, and 2021-2022 A7 vehicles. When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat.
Original — Risk if Unfixed
An overheated outlet or charging cable can increase the risk of a fire.
Original — Remedy
Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Owner notification letters were mailed on March 28, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's numbers for this recall are 93U6 and 93U8.