Component
EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT
Manufacturer
Volkswagen Group of America, Inc.
What Happened
The infotainment system in your vehicle has a touchscreen display that shows you what's behind you. However, in certain 2021-2022 Audi models, the display may not work when you start your car if the system gets damaged when you turn it off.
Risk if Unfixed
If the rearview camera display doesn't work, you'll have reduced visibility behind your vehicle, making it harder to back up and increasing the risk of a crash.
Free Fix
Your Audi dealer will replace the infotainment main unit for free. You should schedule this repair as soon as you receive the recall notice – it's on the house!
Show original NHTSA language
Original — What Happened
Volkswagen Group of America, Inc. (Audi) is recalling certain 2021-2022 AUDI A8, A6 Allroad, E-TRON Quattro, 2022 S3, RSQ8, RS7, RS6 Avant, Q8, Q7, Q3, E-TRON Sportback Quattro, S5 Cabriolet, E-TRON GT, S5 Sportback, A7, A6, A5 Sportback, A5 Cabriolet, A4, A4 Allroad, A3, S8, SQ7, SQ8, S6, and S4 vehicles. The infotainment main unit may become damaged internally when the vehicle is shut off, resulting in an inoperative rearview camera display the next time the vehicle is started. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Original — Risk if Unfixed
An inoperative rearview camera display reduces the driver's rear visibility, increasing the risk of a crash.
Original — Remedy
Dealers will replace the infotainment main unit, free of charge. Owner notification letters were mailed June 6, 2022. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 91Ei.
View full recall details →
Repairs are free at any authorized dealer. Find a dealer →