Component
EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT
Manufacturer
Volkswagen Group of America, Inc.
What Happened
The infotainment screen in your vehicle is the brain of your car's entertainment system. In certain 2021-2022 Audi models, this brain can get damaged when you turn off the engine, causing your rearview camera display to stop working the next time you start the car.
Risk if Unfixed
If your rearview camera display is out of commission, you'll lose a critical view of the area behind your vehicle, making it harder to back up safely and increasing the risk of a crash.
Free Fix
Your Audi dealer will swap out the infotainment brain with a new one at no cost to you. Schedule the repair as soon as you get the recall notice, and it will be done for free.
Show original NHTSA language
Original — What Happened
Volkswagen Group of America, Inc. (Audi) is recalling certain 2021-2022 AUDI A8, A6 Allroad, E-TRON Quattro, 2022 S3, RSQ8, RS7, RS6 Avant, Q8, Q7, Q3, E-TRON Sportback Quattro, S5 Cabriolet, E-TRON GT, S5 Sportback, A7, A6, A5 Sportback, A5 Cabriolet, A4, A4 Allroad, A3, S8, SQ7, SQ8, S6, and S4 vehicles. The infotainment main unit may become damaged internally when the vehicle is shut off, resulting in an inoperative rearview camera display the next time the vehicle is started. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Original — Risk if Unfixed
An inoperative rearview camera display reduces the driver's rear visibility, increasing the risk of a crash.
Original — Remedy
Dealers will replace the infotainment main unit, free of charge. Owner notification letters were mailed June 6, 2022. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 91Ei.
View full recall details →
Repairs are free at any authorized dealer. Find a dealer →