Component
ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:CABLE/CORD:ONBOARD
Manufacturer
Volkswagen Group of America, Inc.
What Happened
The 220V/240V charging cable in your vehicle is designed for faster charging, but some home power outlets can't handle the high electrical current. This could cause the outlet or cable to overheat.
Risk if Unfixed
If the outlet or cable overheats, it could start a fire, which is a serious safety risk.
Free Fix
Your Audi dealer will give you a new, safer 220V/240V charging cable with a built-in temperature sensor, completely free of charge. Just schedule the replacement when you get the recall notice.
Show original NHTSA language
Original — What Happened
Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 RS e-tron GT, e-tron GT, Q4 e-tron Sportback, Q4 e-tron, 2020-2021 Audi A8, 2019-2024 e-tron Quattro, 2020-2024 e-tron Sportback Quattro, Q5, and 2021-2022 A7 vehicles. When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat.
Original — Risk if Unfixed
An overheated outlet or charging cable can increase the risk of a fire.
Original — Remedy
Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Owner notification letters were mailed on March 28, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's numbers for this recall are 93U6 and 93U8.
View full recall details →
Repairs are free at any authorized dealer. Find a dealer →