Your 2023 ID.4's rearview camera might not display when you're reversing or using the park function, which can affect your visibility.
Risk if Unfixed
A blank rearview camera display can increase your risk of being involved in a crash.
Free Fix
We'll replace the camera control module for free at the dealership. You'll get a notification letter, and you can contact us at 1-800-893-5298 for more information.
Show original NHTSA language
Original — What Happened
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023 ID.4 vehicles. The rearview camera image may not display when the vehicle is placed in reverse or when the park function is manually activated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Original — Risk if Unfixed
A blank rearview camera display can reduce the driver's rear visibility, increasing the risk of a crash.
Original — Remedy
Dealers will replace the peripheral camera control module, free of charge. Owner notification letters were mailed December 26, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91B3.
Your ID.4's computer system is the brain that controls the dashboard displays. In some 2021-2023 models, the software can malfunction, causing the center display and instrument panel to freeze or reset randomly.
Risk if Unfixed
If the display issues happen while driving, you could lose crucial information like your speed or the view from the rearview camera. This could lead to a crash, especially when reversing.
Free Fix
Your Volkswagen dealer will update the software to fix the problem, and it's completely free. You should schedule the update as soon as you get the recall notice, which was mailed on December 20, 2024.
Show original NHTSA language
Original — What Happened
Volkswagen Group of America, Inc. (VW) is recalling certain 2021-2023 ID.4 vehicles. Due to a software issue, affected vehicles may experience center displays and instrument panel displays that do not boot, or that sporadically reset. This can result in loss of speedometer information or loss of rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays" and 111, "Rear Visibility."
Original — Risk if Unfixed
Displays that do not show critical information, such as vehicle speed or the rearview camera image, increase the risk of a crash.
Original — Remedy
Dealers will update the vehicle software, free of charge. Owner notification letters were mailed on December 20, 2024. Owners may contact VW customer service at 1-800-893-5298. VW's number for this recall is 919A.
The rearview camera in your vehicle helps you see behind you when you're in reverse. In certain models, it might not show you anything or stop working when you're in reverse gear or trying to park, making it harder to see what's behind you.
Risk if Unfixed
If your rearview camera display is blank or unresponsive, you could lose a clear view of the area behind your vehicle, increasing the risk of a crash when backing up.
Free Fix
Your dealership will replace the rearview camera for free. You should schedule the repair as soon as you get the recall notice, and it won't cost you anything.
Show original NHTSA language
Original — What Happened
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 Golf R A8, Audi S3, RS3 Sedan, Q4 E-Tron SUV, A3 Sedan, and 2022-2023 Volkswagen Golf GTI, and ID4 vehicles. The rearview camera image may be blank or unresponsive when the vehicle is placed in reverse gear or when the park function is manually activated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Original — Risk if Unfixed
An inoperative rearview camera display can reduce the driver's rear visibility, increasing the risk of a crash.
Original — Remedy
Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed to Audi owners February 14, 2023. Volkswagen owners will receive an owner notification letter once remedy parts become available. Owners may contact Volkswagen's customer service at 1-800-893-5298 and Audi's customer service at 1-800-253-2834. Volkswagen's numbers for this recall are (Volkswagen) 91EK and (Audi) 91EL.