ID: #22V365000
MFR: Mercedes-Benz USA, LLC
SYSTEM_COMPONENT
ELECTRICAL SYSTEM:SOFTWARE
EVENT_SUMMARY
Your vehicle's communication module has a software issue that can cause a problem with its mobile network connection.
RISK_ASSESSMENT
If this issue isn't fixed, you might not be able to call for emergency help if you're in a serious situation, potentially causing delays and increasing the risk of injury.
RESOLUTION_PROTOCOL
We'll update the communication module's software for free, either with an automatic update or at a dealership, to ensure your eCall system works properly.