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Campaign 20V734000

High Priority Plain English
ID: #20V734000 MFR: Toyota Motor Engineering & Manufacturing
Component

AIR BAGS:FRONTAL

What Happened
The breakaway pins in your steering column are safety features that help absorb energy in a crash. In some 2020-2021 Avalon, Avalon Hybrid, RAV4, and RAV4 Hybrid models, these pins were damaged during production, which could affect the airbag's performance in a crash.
Risk if Unfixed
If the airbag doesn't deploy correctly in a crash, you could be at greater risk of injury. This is a serious issue that could lead to more severe harm.
Free Fix
Your Toyota dealer will replace the steering column, free of charge. This repair is urgent, and you should schedule it as soon as possible once you receive the recall notice.

Affected Vehicles