ID: #18V800000
MFR: Volvo Car USA LLC
SYSTEM_COMPONENT
ELECTRICAL SYSTEM:SOFTWARE
EVENT_SUMMARY
Your vehicle's software may have a problem with the system that connects your car to the internet and provides services like GPS and emergency assistance. The issue could cause your GPS to not send your location to emergency responders in case of an emergency.
RISK_ASSESSMENT
If you're in an accident or need help, not being able to share your location with emergency responders could slow down their response time, which could affect how quickly you get the help you need.
RESOLUTION_PROTOCOL
Volvo will fix the software for free. You'll be contacted by Volvo to schedule a visit to a dealership, where the software will be updated to ensure your safety features work properly.