Skip to main content

Campaign 14V284000

Critical Plain English
ID: #14V284000 MFR: Ford Motor Company

What This Recall Means

Component

STEERING:ELECTRIC POWER ASSIST SYSTEM

What Happened
The steering torque sensor in your vehicle is a critical component that helps the power steering system detect the direction you're steering. In some 2008-2011 Ford Escape and Mercury Mariner models, this sensor might not work properly, which could disable the power steering assist.
Risk if Unfixed
If power steering assist is lost, you'll need to use more effort to steer the vehicle at low speeds, which could make it harder to control the vehicle and increase the risk of a crash.

How to Get This Fixed

Free Fix
Your Ford dealer will update the software for the power steering system, which includes the steering control module and the instrument cluster, at no cost to you. They'll also replace any faulty components if they're found during the repair. The repair is free, and you should schedule it as soon as you get the recall notice.

Affected Vehicles

Is YOUR vehicle affected?

This page lists the models and model years named in NHTSA campaign #14V284000. Matching a model and year on this list does not prove an individual vehicle is affected — some vehicles in an affected model year are never part of the recall population. The authoritative way to know is a VIN check against NHTSA's own records.