ID: #04V036000
MFR: GENERAL MOTORS CORP.
SYSTEM_COMPONENT
ELECTRICAL SYSTEM:IGNITION:SWITCH
EVENT_SUMMARY
Your vehicle's ignition switch can get too hot and melt its internal parts if you hold the key in the 'start' position for too long when the engine won't start.
RISK_ASSESSMENT
If the switch is damaged, a fire could start in the steering column, even with the engine off and the key removed, and could spread to the interior of the car, potentially injuring occupants or damaging surrounding structures.
RESOLUTION_PROTOCOL
We'll replace your ignition switch and install a safety relay kit at no cost to you. You can schedule a free service appointment at your authorized dealership by March 1, 2004, or contact us at the phone numbers above if you don't receive the fix in a reasonable time.