Component
BACK OVER PREVENTION:WARNINGS:EXTERNAL/PEDESTRIAN ALERT
Manufacturer
Daimler Vans USA, LLC
What Happened
Your 2025 Mercedes-Benz eSprinter may not make enough sound when reversing, which is a safety feature to alert pedestrians. This is a problem that needs to be fixed.
Risk if Unfixed
If your vehicle doesn't make a loud enough sound when reversing, pedestrians may not hear it coming and could get hurt.
Free Fix
Dealers will update your vehicle's software for free to make sure it makes the right sounds when reversing. You'll get a letter with instructions, and you can also call 1-877-762-8267 for more information.
Show original NHTSA language
Original — What Happened
Daimler Vans USA, LLC (DVUSA) is recalling certain 2025 Mercedes-Benz eSprinter vehicles. The vehicles fail to make sufficient pedestrian warning sounds when in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Original — Risk if Unfixed
Insufficient pedestrian warning sounds may fail to alert pedestrians of an approaching vehicle, increasing the risk of injury.
Original — Remedy
Dealers will update the software for the pedestrian warning sounds, free of charge. Owner notification letters were mailed March 27, 2026. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is V3EAVASOU. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning February 20, 2026.
View full recall details →
Repairs are free at any authorized dealer. Find a dealer →