ID: #26V099000
MFR: Daimler Vans USA, LLC
SYSTEM_COMPONENT
BACK OVER PREVENTION:WARNINGS:EXTERNAL/PEDESTRIAN ALERT
EVENT_SUMMARY
Your 2025 Mercedes-Benz eSprinter may not make enough sound when reversing, which is a safety feature to alert pedestrians. This is a problem that needs to be fixed.
RISK_ASSESSMENT
If your vehicle doesn't make a loud enough sound when reversing, pedestrians may not hear it coming and could get hurt.
RESOLUTION_PROTOCOL
Dealers will update your vehicle's software for free to make sure it makes the right sounds when reversing. You'll get a letter with instructions, and you can also call 1-877-762-8267 for more information.