Component
ELECTRONIC STABILITY CONTROL (ESC):CONTROL MODULE:SOFTWARE
Manufacturer
Daimler Vans USA, LLC
What Happened
Your vehicle has a software issue with the electronic stability program (ESP) that could make it harder to stop.
Risk if Unfixed
If this isn't fixed, you could be at a higher risk of getting into a crash because it might take longer to stop your vehicle.
Free Fix
We'll update the ESP software for free to make sure you can stop safely and promptly, and you'll be notified by a letter with instructions on how to schedule the repair.
Show original NHTSA language
Original — What Happened
Daimler Vans USA, LLC (DVUSA) is recalling certain 2024 Mercedes-Benz eSprinter vehicles. Due to a software error in the electronic stability program (ESP), the force required to stop the vehicle may increase, possibly requiring an extended distance to stop.
Original — Risk if Unfixed
Extended stopping distance can increase the risk of a crash.
Original — Remedy
Dealers will update the ESP control unit software, free of charge. Owner notification letters were mailed June 3, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3EBOOSTF.
View full recall details →
Repairs are free at any authorized dealer. Find a dealer →