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2014 MERCEDES-BENZ E-Class COMMUNICATION Recalls

1 recall Highest severity: Standard NHTSA Filing

All recalls are free to repair at your local dealership. Contact your dealer to schedule service for COMMUNICATION issues.

← View all 2014 MERCEDES-BENZ E-Class recalls

COMMUNICATION Safety Recalls

Standard NHTSA Filing #19V787000 NHTSA Official Language
Component

COMMUNICATION

Manufacturer
Mercedes-Benz USA, LLC.
What Happened
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf
Risk if Unfixed
An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
Free Fix
MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.
View full recall details → Repairs are free at any authorized dealer. Find a dealer →

Other MERCEDES-BENZ E-Class 2014 Recalls

AIR BAGS
3 recalls
STEERING
1 recall
FUEL SYSTEM, GASOLINE
1 recall
ELECTRICAL SYSTEM
1 recall
STRUCTURE
1 recall

Other MERCEDES-BENZ E-Class Years

2024
1 recall
2023
1 recall
2022
3 recalls
2021
9 recalls
2020
3 recalls
2019
5 recalls
2018
4 recalls
2017
20 recalls
2016
5 recalls
2015
6 recalls
2013
6 recalls
2012
7 recalls
2011
5 recalls
2010
4 recalls
2009
4 recalls
2008
4 recalls
2007
5 recalls
2006
4 recalls

Similar COMMUNICATION Recalls in Other Vehicles

2017 MERCEDES-BENZ C-Class
16 COMMUNICATION recalls
2017 MERCEDES-BENZ GLS-Class
16 COMMUNICATION recalls
2017 MERCEDES-BENZ S-Class
16 COMMUNICATION recalls
2025 BMW F 800 GS
8 COMMUNICATION recalls
2025 BMW F 900 GS
8 COMMUNICATION recalls
2025 BMW K 1600 GT
8 COMMUNICATION recalls

Frequently Asked Questions

Is the 2014 MERCEDES-BENZ E-Class safe to drive?

This model year has 1 recorded safety recall. Model-level listings do not establish VIN-specific open recalls or whether this vehicle is safe to drive. Check your VIN and contact the manufacturer for recall instructions.

What is the COMMUNICATION recall for the 2014 MERCEDES-BENZ E-Class? (Campaign #19V787000)

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf An inaccurate vehicle location may delay emergency responders, increasing the risk of injury. MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.