ID: #19V787000
MFR: Mercedes-Benz USA, LLC.
SYSTEM_COMPONENT
COMMUNICATION
EVENT_SUMMARY
Your vehicle's emergency call system may send incorrect location information due to a software issue. This affects certain 2013-2017 Mercedes-Benz models.
RISK_ASSESSMENT
If this happens, emergency responders may not arrive at your location quickly, which could increase the risk of injury.
RESOLUTION_PROTOCOL
Mercedes-Benz will update your vehicle's software for free, either remotely or at a dealership. They'll check the system and update it as needed, at no cost to you.