Component
STRUCTURE:BODY:HATCHBACK/LIFTGATE
Manufacturer
Mazda North American Operations
What Happened
Your vehicle's lift gate support struts may corrode and break, causing the lift gate to drop unexpectedly.
Risk if Unfixed
If the lift gate falls, it could hit you and increase your risk of injury.
Free Fix
Mazda will replace both lift gate supports for free, but parts aren't available yet. You should contact Mazda customer service at 1-800-222-5500 to schedule the repair when parts become available.
Show original NHTSA language
Original — What Happened
Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5 vehicles manufactured December 15, 2011, to December 26, 2015. On the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or the lift gate to drop unexpectedly.
Original — Risk if Unfixed
If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.
Original — Remedy
Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9916H.
View full recall details →
Repairs are free at any authorized dealer. Find a dealer →