Component
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
Manufacturer
Toyota Motor Engineering & Manufacturing
What Happened
Your vehicle's front seat head restraints might be removed without you realizing it, which is a safety issue.
Risk if Unfixed
If your head restraint is removed and not reinstalled, you may be at risk of injury during a rear-end crash.
Free Fix
The dealership will replace the driver and front passenger seat head rest assemblies for free, and you'll be notified by mail with a letter on February 14, 2025.
Show original NHTSA language
Original — What Happened
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024 Lexus RX 350, RX 350h, 2024-2025 NX 250, NX 350, and NX 350h vehicles. The head restraints on the driver and front passenger seats may be inadvertently removed without pressing the lock release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) Number 202, "Head Restraints."
Original — Risk if Unfixed
A head restraint that is inadvertently removed and not reinstalled can increase the risk of injury during a rear-end crash.
Original — Remedy
Dealers will replace the driver and front passenger seat head rest assemblies, free of charge. Owner letters were mailed February 14, 2025. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24LB06 and 24LA06.
View full recall details →
Repairs are free at any authorized dealer. Find a dealer →