Component
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Manufacturer
DAIMLERCHRYSLER CORPORATION
What Happened
Your vehicle's door latch system might get stuck due to a faulty software issue when you use the remote keyless entry.
Risk if Unfixed
If not fixed, the lock motor can overheat and stop working, leaving you unable to lock or unlock your doors.
Free Fix
A free repair at the dealership will fix the issue by updating the software and replacing the door latch assemblies if needed.
Show original NHTSA language
Original — What Happened
ON SOME SPORT UTILITY VEHICLES, CERTAIN REMOTE KEYLESS ENTRY (RKE) INPUT MAY CAUSE THE BODY CONTROL MODULE (BCM) SOFTWARE TO ACTUATE THE DOOR LOCK MOTORS CONTINUOUSLY.
Original — Risk if Unfixed
THIS CAN CAUSE THE LOCK MOTOR BEARINGS TO OVERHEAT AND SEIZE. IF THIS OCCURS, THE DOOR LOCK SYSTEM WILL BECOME INOPERATIVE.
Original — Remedy
DEALERS WILL INSPECT AND REPLACE, AS NECESSARY, THE DOOR LATCH ASSEMBLIES AND THE BCM SOFTWARE WILL BE UPDATED. OWNER NOTIFICATION BEGAN ON MAY 10, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
View full recall details →
Repairs are free at any authorized dealer. Find a dealer →