Your vehicle's rearview camera may not display when you shift into reverse due to a software error in the infotainment system.
Risk if Unfixed
If this happens, you may not be able to see what's behind your vehicle, which increases the risk of a crash.
Free Fix
Nissan will update the infotainment system software for free, either by a dealer or an over-the-air update. You'll receive a letter with more information, or you can contact Nissan's customer service at 800-647-7261.
Show original NHTSA language
Original — What Happened
Nissan North America, Inc. (Nissan) is recalling certain 2025 Murano, 2025-2026 Armada, and Infiniti QX80 vehicles. A software error may occur in the In-Vehicle Infotainment (IVI) system at vehicle startup, resulting in the rearview camera image not displaying when the vehicle is shifted into reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Original — Risk if Unfixed
A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
Original — Remedy
The IVI system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed February 2, 2026. Owners may contact Nissan's customer service at 800-647-7261 or Infiniti's customer service at 1-800-662-6200. Nissan's numbers for this recall are R25D6, R25D5, and R25D7. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning December 12, 2025.
Your vehicle's rearview camera may not display an image when you're in reverse, due to a software error.
Risk if Unfixed
This could make it harder for you to see what's behind your vehicle, increasing the risk of a crash.
Free Fix
The software will be updated for free, either through an over-the-air update or at a dealership, so you'll have a working rearview camera again.
Show original NHTSA language
Original — What Happened
Nissan North America, Inc. (Nissan) is recalling certain 2024-2025 Rogue and 2025 INFINITI QX80 vehicles. A software error may cause the rearview camera to display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Original — Risk if Unfixed
The loss of the rearview camera image while in reverse can reduce the driver's rear visibility, increasing the risk of a crash.
Original — Remedy
The in-vehicle infotainment software will be updated by an over-the-air (OTA) software update or by a dealer, free of charge. Owner notification letters were mailed December 2, 2024. Owners may contact Nissan's customer service at 800-647-7261 or INFINITI's customer service at 1-800-662-6200. Nissan's numbers for this recall are R24B3 and R24B4.
Your vehicle's rearview camera system, which helps you see what's behind you, might not work properly when you're in reverse due to a software glitch.
Risk if Unfixed
If the rearview camera freezes, you might not be able to see what's behind your vehicle, which could increase the risk of a crash.
Free Fix
We'll reprogram the camera system's software for free at a dealership, and you should receive a letter with instructions and a contact number if you haven't already.
Show original NHTSA language
Original — What Happened
Nissan North America, Inc. (Nissan) is recalling certain 2025 INFINITI QX80 vehicles equipped with an Around View Monitor (AVM). A software error may cause the rearview camera to freeze and display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Original — Risk if Unfixed
The loss of the rearview camera image while in reverse can reduce the driver's rear visibility, increasing the risk of a crash.
Original — Remedy
Dealers will reprogram the AVM software, free of charge. Owner notification letters were mailed December 2, 2024. Owners may contact INFINITI's customer service at 1-800-662-6200. Nissan's numbers for this recall are R24B5 and R24C2.