Component
BACK OVER PREVENTION:SOFTWARE
Manufacturer
Nissan North America, Inc.
What Happened
The software that controls your rearview camera in your Murano, Armada, or QX80 is having a glitch. This means the image from the camera won't show up when you shift into reverse gear.
Risk if Unfixed
If the rearview image doesn't display, you'll have a harder time seeing what's behind your vehicle, which increases the risk of a crash.
Free Fix
Your dealer will update the software in your IVI system for free. You can also get the update sent to your vehicle wirelessly, and you should schedule the update as soon as you get the recall notice.
Show original NHTSA language
Original — What Happened
Nissan North America, Inc. (Nissan) is recalling certain 2025 Murano, 2025-2026 Armada, and Infiniti QX80 vehicles. A software error may occur in the In-Vehicle Infotainment (IVI) system at vehicle startup, resulting in the rearview camera image not displaying when the vehicle is shifted into reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Original — Risk if Unfixed
A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
Original — Remedy
The IVI system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed February 2, 2026. Owners may contact Nissan's customer service at 800-647-7261 or Infiniti's customer service at 1-800-662-6200. Nissan's numbers for this recall are R25D6, R25D5, and R25D7. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning December 12, 2025.
View full recall details →
Repairs are free at any authorized dealer. Find a dealer →