Component
BACK OVER PREVENTION:DISPLAY FUNCTION
Manufacturer
Nissan North America, Inc.
What Happened
The rearview camera display on your Infinity is a crucial safety feature that shows you what's behind your vehicle. In some 2021 Q50, Q60, and QX80 models, a software glitch can disable this display.
Risk if Unfixed
If the rearview image doesn't show on your screen, you'll have a blind spot behind your vehicle, increasing the risk of a crash when reversing.
Free Fix
Your Nissan dealer will update the software that controls your rearview camera display, ensuring it works correctly and safely, free of charge. You should schedule the update as soon as you receive the recall notice.
Show original NHTSA language
Original — What Happened
Nissan North America, Inc. (Nissan) is recalling certain 2021 Infinity Q50, Q60, and QX80 vehicles. A software error may deactivate the audio/video control unit screen, preventing the rear-view image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Original — Risk if Unfixed
A rear-view camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Original — Remedy
Dealers will update the control unit software, free of charge. Owner notification letters were mailed September 14, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is R21A9.
View full recall details →
Repairs are free at any authorized dealer. Find a dealer →