Component
EQUIPMENT
Manufacturer
VCI Emergency Vehicle Specialists
What Happened
There's a problem with the backup camera display in your ambulance, which might show the image in reverse instead of the correct view.
Risk if Unfixed
If this happens, you might accidentally turn the wrong way to avoid something behind your vehicle, which could lead to a crash.
Free Fix
The problem will be fixed for free by VCI Emergency Vehicle Specialists and ASA Electronics, and you'll be notified when it's time to bring your vehicle in for the repair.
Show original NHTSA language
Original — What Happened
VCI Emergency Vehicle Specialists (VCI) is recalling certain 2017-2018 Ford F-550, 2014 E-350 and E-450, 2015 F-250 and F-450, 2016 E-450, 2017 E-350, F-450 and E-450, 2018 F-350, 2010 E-450, 2005-2006 E-450, 2009 E-450 and Chevrolet C4500-based Type I and Type III ambulances equipped with ASA Electronics Voyager monitors used to display the back-up camera image. The monitors may unexpectedly revert back to the factory default settings which may cause the camera image to be reversed.
Original — Risk if Unfixed
The driver may inadvertently turn the wrong direction to avoid an object behind the vehicle, increasing the risk of a crash.
Original — Remedy
VCI Emergency Vehicle Specialists will work with ASA to notify the owners, and remedy the displays, free of charge. The recall began May 9, 2019. Owners may contact ASA Electronics at 1-800-384-4400.
View full recall details →
Repairs are free at any authorized dealer. Find a dealer →