Component
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
Manufacturer
HME, Inc.
What Happened
The recall affects certain emergency vehicles on a 2014-2015 Ford F-550 chassis. The issue is with the Exhaust Gas Temperature Sensor, which might cause your vehicle to think it's overheating and shut down the engine.
Risk if Unfixed
If this happens, you might not be able to get medical help right away, which could put you at risk of getting hurt.
Free Fix
Don't worry, this is on the house. The dealership will update the engine computer software for free, and they'll contact you when it's time to schedule the fix.
Show original NHTSA language
Original — What Happened
HME, Inc. is recalling certain emergency vehicles manufactured January 1, 2014, to March 31, 2015 and built on a model year 2014-2015 Ford F-550 chassis. The affected vehicles may detect an incorrect Exhaust Gas Temperature Sensor (EGT) fault indicating that the vehicle is too hot, causing the engine management system to shut down the engine and prevent its immediate restart.
Original — Risk if Unfixed
Engine shut down and a subsequent cool down period may delay medical treatment or assistance to those needing it, increasing their risk of injury.
Original — Remedy
HME will notify owners, and dealers will update the Powertrain Control Module (PCM) software, free of charge. The recall began on July 7, 2015. Owners may contact HME customer service at 1-616-261-2636.
View full recall details →
Repairs are free at any authorized dealer. Find a dealer →