Component
ENGINE
Manufacturer
Ford Motor Company
What Happened
Your vehicle's exhaust gas temperature sensor may not be working properly, which can cause your engine to lose power and stall.
Risk if Unfixed
If your engine stalls unexpectedly, it could lead to a crash, and if you're transporting a patient in an ambulance, it could put them at risk of injury.
Free Fix
Ford will replace the faulty sensor free of charge, and you can schedule the repair at a dealership by contacting them at 1-866-436-7332 or by referencing recall campaign number 13S10.
Show original NHTSA language
Original — What Happened
Ford Motor Company (Ford) is recalling certain model year 2011-2012 F-350/450/550 Ambulance Package vehicles manufactured February 22, 2010, through October 19, 2012 and equipped with a 6.7L diesel engine. Due to an exhaust sensor problem, the vehicles may experience loss of power followed by an engine stall.
Original — Risk if Unfixed
An unexpected engine stall increases the risk of a crash. Additionally, if this were to occur when the ambulance is transporting a patient, there is an increased risk of injury to the patient.
Original — Remedy
Ford will notify owners, and dealers will replace the exhaust gas temperature sensor, free of charge. The recall began on November 25, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332. Ford's recall campaign number is 13S10.
View full recall details →
Repairs are free at any authorized dealer. Find a dealer →