Component
AIR BAGS
Manufacturer
Chrysler Group LLC
What Happened
Your 2013 Town & Country or Dodge Grand Caravan has a faulty air bag system due to incorrect software in the occupant restraint control module (ORC).
Risk if Unfixed
If your air bag doesn't deploy properly in a collision, you may be at a higher risk of injury.
Free Fix
Chrysler will replace the ORC module for free, starting a process that will begin on October 3, 2013. You can contact Chrysler at 1-800-247-9753 to start the process, or wait for a notification from them.
Show original NHTSA language
Original — What Happened
Chrysler is recalling certain model year 2013 Town & Country and Dodge Grand Caravan vehicles manufactured June 11, 2013, through June 12, 2013. The occupant restraint control module (ORC) has incorrect software installed which may adversely affect air bag deployments in collisions. Thus, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard No. 208, "Occupant Crash Protection" and No. 214, "Side Impact Protection."
Original — Risk if Unfixed
An air bag that does not deploy, or deploys improperly, may increase the risk of injury.
Original — Remedy
Chrysler will notify owners, and dealers will replace the ORC module, free of charge. The recall began on October 3, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N48.
View full recall details →
Repairs are free at any authorized dealer. Find a dealer →