Component
EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:
Manufacturer
Rollx Vans
What Happened
Your vehicle may have a wheelchair restraint system with a latch/anchor that could fail, making it hard to secure your wheelchair while driving or riding in your vehicle.
Risk if Unfixed
If this latch/anchor fails, your wheelchair might become loose during transit, which could cause injury to the person using it.
Free Fix
A technician will inspect the retractor and replace it if necessary, all at no cost to you. You should schedule this inspection and repair after checking repair availability with your dealer and contact Rollx's customer service at 1-800-956-6668 for assistance. This timing describes the original 2025 filing; contact your dealer now to confirm the free repair is available.
Show original NHTSA language
Original — What Happened
Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
Original — Risk if Unfixed
An unsecured wheelchair can move during transit, increasing the risk of injury.
Original — Remedy
Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
View full recall details →
Repairs are free at any authorized dealer. Find a dealer →