Component
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Manufacturer
DAIMLERCHRYSLER CORPORATION
What Happened
Your 2001 Plymouth Voyager, Chrysler Town & Country, or Dodge Caravan/Grand Caravan mini van may have a problem with the sliding door latches. If you don't have the remote keyless entry option, the latches could release in a severe accident, causing the door to partially open.
Risk if Unfixed
If the latches release, the sliding door might partially open, which could allow debris or other objects to enter the vehicle or even allow someone to open the door from the outside.
Free Fix
Don't worry, this is a free fix! The dealership will replace the sliding door key cylinder-to-bell crank links on both sides of your van at no cost to you, including parts and labor. Just contact DaimlerChrysler at 1-800-853-1403 to schedule the service.
Show original NHTSA language
Original — What Happened
THIS IS NOT A SAFETY RECALL IN ACCORDANCE WITH THE SAFETY ACT. HOWEVER, IT IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN BY THE AGENCY. VEHICLE DESCRIPTION: 2001 PLYMOUTH VOYAGER, CHRYSLER TOWN & COUNTRY, AND DODGE CARAVAN/GRAND CARAVAN MINI VANS THAT ARE NOT EQUIPPED WITH THE REMOTE KEYLESS ENTRY OPTION. THE SLIDING DOOR LATCHES ON THESE VEHICLES COULD RELEASE DURING CERTAIN SEVERE ACCIDENT CONDITIONS THAT INVOLVE THE SLIDING DOOR.
Original — Risk if Unfixed
THIS COULD ALLOW THE SLIDING DOOR TO PARTIALLY OPEN.
Original — Remedy
DEALER WILL REPLACE BOTH SLIDING DOOR KEY CYLINDER-TO-BELL CRANK LINKS ON THE SLIDING DOORS FREE OF CHARGE (PARTS AND LABOR). DAIMLERCHRYSLER HAS DECIDED TO CONDUCT A SERVICE CAMPAIGN TO REPLACE THE SLIDING DOOR KEY CYLINDER-TO-BELL CRANK LINKS. OWNERS CAN CONTACT DAIMLERCHRYSLER AT 1-800-853-1403, CONCERNING THIS PROGRAM.
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