Component
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
Manufacturer
DAIMLERCHRYSLER CORPORATION
What Happened
The computer in your dashboard, which shows you important gauges and warning lights, has a software issue. It could fail to work properly under certain conditions.
Risk if Unfixed
If the dashboard display fails, you might become distracted while driving, increasing the risk of a crash.
Free Fix
Your authorized dealer will update the software in your dashboard display, and the repair is free of charge. You should schedule the repair as soon as possible, and if you're not satisfied with the prompt service, you can contact DaimlerChrysler at 1-800-853-1403.
Show original NHTSA language
Original — What Happened
VEHICLE DESCRIPTION: CERTAIN SPORT UTILITY VEHICLES ARE BEING RECALLED FOR A SOFTWARE ERROR IN THE INSTRUMENT CLUSTER MICROPROCESSOR. UNDER CERTAIN CONDITIONS, THE CLUSTER, WITH THE MAJORITY OF ITS GAUGES, ILLUMINATION, AND WARNING LAMPS, COULD BECOME INOPERATIVE.
Original — Risk if Unfixed
DRIVING THE VEHICLE WITH AN INOPERATIVE CLUSTER COULD CAUSE A DISTRACTION, INCREASING THE RISK OF A CRASH.
Original — Remedy
DEALERS WILL RE-FLASH THE CLUSTER SOFTWARE TO CORRECT THE CONDITION. OWNER NOTIFICATION BEGAN OCTOBER 8, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
View full recall details →
Repairs are free at any authorized dealer. Find a dealer →