Component
SEATS:MID/REAR ASSEMBLY
Manufacturer
General Motors LLC
What Happened
Your 2013 Cadillac XTS has a problem with the rear seat headrests. They might not stay in the upright position when you fold them forward.
Risk if Unfixed
If you're in a crash and the headrest isn't in the right position, you might be more likely to hurt your neck.
Free Fix
General Motors will fix this for free by replacing the headrests. They'll notify you when it's time to bring your car to the dealership, and they'll take care of it at no cost to you.
Show original NHTSA language
Original — What Happened
General Motors is recalling certain model year 2013 Cadillac XTS vehicles manufactured from October 12, 2011, through August 30, 2012, for failing to comply with the requirements of Federal Motor Vehicle Safety Standard No. 202, "Head Restraints." The rear seat head restraints may not lock in the upright position after being folded forward. If the head restriant is at its lowest position and it falls forward, it will not meet the height required by the standard.
Original — Risk if Unfixed
In the event of a vehicle crash, the lowered head restraint may increase the occupant's risk of neck injury.
Original — Remedy
General Motors will notify owners, and dealers will replace the head restraints, free of charge. The recall began on December 4, 2012. Owners may contact General Motors at 1-800-458-8006.
View full recall details →
Repairs are free at any authorized dealer. Find a dealer →