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Campaign 12V525000

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ID: #12V525000 MFR: General Motors LLC

What This Recall Means

Component

SEATS:MID/REAR ASSEMBLY

What Happened
Your 2013 Cadillac XTS has a problem with the rear seat headrests. They might not stay in the upright position when you fold them forward.
Risk if Unfixed
If you're in a crash and the headrest isn't in the right position, you might be more likely to hurt your neck.

How to Get This Fixed

Free Fix
General Motors will fix this for free by replacing the headrests. They'll notify you when it's time to bring your car to the dealership, and they'll take care of it at no cost to you.

Affected Vehicles

Is YOUR vehicle affected?

This page lists the models and model years named in NHTSA campaign #12V525000. Matching a model and year on this list does not prove an individual vehicle is affected — some vehicles in an affected model year are never part of the recall population. The authoritative way to know is a VIN check against NHTSA's own records.