Component
STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
Manufacturer
GENERAL MOTORS CORP.
What Happened
Your vehicle may have missing or loose steering gear attachment bolts, which can cause uneven steering and unusual noises.
Risk if Unfixed
If a bolt is missing and a safety strap fails, you could lose control of your vehicle, which could lead to a crash.
Free Fix
A free inspection and repair will be done at a dealership to ensure the bolts are secure, and you'll be notified when to bring your vehicle in starting April 5, 2002.
Show original NHTSA language
Original — What Happened
CERTAIN PASSENGER VEHICLES WERE BUILT WITH MISSING OR UNDER-TORQUED STEERING GEAR ATTACHMENT BOLTS. IF A BOLT IS MISSING, THE DRIVER MAY NOTICE UNEVEN STEERING RESPONSE OR UNUSUAL NOISES DURING TURNS.
Original — Risk if Unfixed
IF THE LEFT BOLT IS MISSING AND THE RIGHT MOUNTING STRAP FAILS, STEERING CONTROL IS LOST AND A VEHICLE CRASH COULD RESULT.
Original — Remedy
DEALERS WILL INSPECT THE VEHICLES FOR PRESENCE AND PROPER TORQUE OF BOTH STEERING GEAR BOLTS. OWNER NOTIFICATION BEGAN APRIL 5, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT BUICK AT 1-800-521-7300 OR CADILLAC AT 1-800-458-8006.
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Repairs are free at any authorized dealer. Find a dealer →