Component
EQUIPMENT:ELECTRICAL
Manufacturer
General Motors LLC
What Happened
The block heater in your vehicle is a cord that warms up your engine in cold temperatures. The cord is supposed to be insulated, but in some 2012-2014 models, the insulation can break down, exposing the wires inside.
Risk if Unfixed
If the cord is damaged, you could get an electric shock if you touch the wires while the cord is plugged in, which could cause serious injury.
Free Fix
Your dealer will replace the faulty cord with a new, safer one that can handle extremely cold temperatures — free of charge. You'll need to schedule the repair when you get the recall notice.
Show original NHTSA language
Original — What Happened
General Motors LLC (GM) is recalling certain model year 2013-2014 Buick Encore all-wheel-drive vehicles manufactured August 23, 2012, to September 9, 2013; Verano vehicles manufactured August 8, 2012, to June 20, 2013; Chevrolet Cruze vehicles manufactured August 7, 2012, to August 16, 2013, and 2012-2014 Chevrolet Sonic vehicles manufactured May 10, 2011, to August 16, 2012 equipped with a Calix oil pan/block heater. In cold temperatures, the insulation on the engine block heater cord can become damaged, allowing the wires to be exposed.
Original — Risk if Unfixed
Exposed wires increase the risk of electrical shock and personal injury if the cord is handled while it is plugged in.
Original — Remedy
GM will notify owners, and dealers will replace the engine oil pan/block heater cord with a new cord that is rated for temperatures of minus 40 degree Celsius. The recall began in August 2014. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14257.
View full recall details →
Repairs are free at any authorized dealer. Find a dealer →