ID: #14V417000
MFR: General Motors LLC
SYSTEM_COMPONENT
EQUIPMENT:ELECTRICAL
EVENT_SUMMARY
Your vehicle has a faulty engine block heater cord that can get damaged in cold temperatures, exposing the wires.
RISK_ASSESSMENT
If you touch the exposed wires while the cord is plugged in, you could get an electrical shock and get hurt.
RESOLUTION_PROTOCOL
The dealership will replace the cord with a new one that can handle extreme cold, and this service is free for you.