Component
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Manufacturer
Volkswagen Group of America, Inc.
What Happened
The rear-view camera in your vehicle helps you see what's behind you when you're reversing. In some 2021-2022 Audi models, a software glitch may prevent the camera image from showing up at first.
Risk if Unfixed
If the camera doesn't display an image, you'll have a reduced view of what's behind your vehicle, which could increase the risk of a crash, especially when reversing.
Free Fix
Your Audi dealer will update the software in your infotainment system to fix the issue, free of charge. You should schedule the update as soon as you get your recall notice.
Show original NHTSA language
Original — What Happened
Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Audi A8 and S8, 2022 Audi A5 Sportback, A4 Sedan, E-Tron GT, Q3, Q5, RS6 Avant, A3 Sedan, S5 Sportback, Q5 Sportback, Q7, Q8, RSQ8, SQ7, SQ8, and S3 Sedan vehicles. A software error may prevent the rear-view image from initially displaying when the vehicle begins to reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Original — Risk if Unfixed
A rear-view camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Original — Remedy
Dealers will update the infotainment unit parameters, free of charge. Owner notification letters were mailed November 9, 2021. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 91CR.
View full recall details →
Repairs are free at any authorized dealer. Find a dealer →