Component
ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:CABLE/CORD:ONBOARD
Manufacturer
Volkswagen Group of America, Inc.
What Happened
The 220V/240V charging cable in your Audi is what connects your car to a high-power electrical outlet for faster charging. But in certain models, this cable can overheat if used with a standard home outlet.
Risk if Unfixed
If the outlet or charging cable gets too hot, it could start a fire. This is a serious risk when you're charging your car at home.
Free Fix
Audi will replace your high-power charging cable with a new one that's designed to prevent overheating, and it's free. You should schedule the repair as soon as you get the recall notice.
Show original NHTSA language
Original — What Happened
Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 RS e-tron GT, e-tron GT, Q4 e-tron Sportback, Q4 e-tron, 2020-2021 Audi A8, 2019-2024 e-tron Quattro, 2020-2024 e-tron Sportback Quattro, Q5, and 2021-2022 A7 vehicles. When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat.
Original — Risk if Unfixed
An overheated outlet or charging cable can increase the risk of a fire.
Original — Remedy
Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Owner notification letters were mailed on March 28, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's numbers for this recall are 93U6 and 93U8.
View full recall details →
Repairs are free at any authorized dealer. Find a dealer →