Component
ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:CABLE/CORD:ONBOARD
Manufacturer
Volkswagen Group of America, Inc.
What Happened
The high-power charging cable in your car is designed to charge your battery quickly. In certain models, this cable can overheat when used with a high-power outlet.
Risk if Unfixed
If the outlet or charging cable overheats, it could catch fire, posing a serious risk to your safety and property.
Free Fix
Your Audi dealer will replace the high-power charging cable with a new one that includes a temperature sensor to prevent overheating — at no cost to you. You should only use the 110V home charging cable or public charging stations until the repair is done.
Show original NHTSA language
Original — What Happened
Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 RS e-tron GT, e-tron GT, Q4 e-tron Sportback, Q4 e-tron, 2020-2021 Audi A8, 2019-2024 e-tron Quattro, 2020-2024 e-tron Sportback Quattro, Q5, and 2021-2022 A7 vehicles. When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat.
Original — Risk if Unfixed
An overheated outlet or charging cable can increase the risk of a fire.
Original — Remedy
Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Owner notification letters were mailed on March 28, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's numbers for this recall are 93U6 and 93U8.
View full recall details →
Repairs are free at any authorized dealer. Find a dealer →