Component
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY THERMAL:MANAGEMENT:SOFTWARE
Manufacturer
Volkswagen Group of America, Inc.
What Happened
Your Audi's high-voltage battery management software is responsible for keeping your E-Tron's battery from overheating. In some 2020-2022 E-Tron Sportback Quattro and 2019-2022 E-Tron Quattro models, this software may not work as intended, leading to overheating of the battery.
Risk if Unfixed
If the battery overheats, it could catch fire, which could cause serious damage to your vehicle and potentially harm you or others nearby.
Free Fix
Your Audi dealer will update the battery management software and replace any affected high-voltage battery modules with new ones, all at no cost to you. You'll need to schedule the repair once you receive the recall notice.
Show original NHTSA language
Original — What Happened
Volkswagen Group of America, Inc. (Audi) is recalling certain 2020-2022 E-Tron Sportback Quattro and 2019-2022 E-Tron Quattro vehicles. Certain high-voltage battery modules may overheat.
Original — Risk if Unfixed
A high-voltage battery that overheats increases the risk of a fire.
Original — Remedy
Dealers will install onboard diagnostic software to monitor battery module performance, and replace affected battery modules where necessary, free of charge. Owner notification letters were mailed April 3, 2025. Owners may contact Audi customer at 1-800-253-2834. Audi's numbers for this recall are 93U9 and 93V2.
View full recall details →
Repairs are free at any authorized dealer. Find a dealer →