Your vehicle's rearview camera software may not work correctly, which could delay or turn off the camera image.
Risk if Unfixed
This could reduce your rear visibility, making it more likely that you'll be involved in a crash.
Free Fix
We'll update the software in your camera control unit for free, and you'll receive a letter with the details and a contact number for Volkswagen customer service.
Show original NHTSA language
Original — What Happened
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022-2024 Golf GTI vehicles. A software error may delay or deactivate the rearview camera image, resulting in the rearview camera image not displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Original — Risk if Unfixed
A rearview camera that does not display an image can reduce the driver's rear visibility, increasing the risk of a crash.
Original — Remedy
Dealers will update the camera control unit software, free of charge. Owner notification letters were mailed March 3, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91SB.
Your vehicle's rearview camera may show a delayed or no image when you're in reverse gear, which can affect your view of what's behind the car.
Risk if Unfixed
If your rearview camera is delayed or not working, you may have a reduced view of what's behind your vehicle, which can increase your risk of being injured or crashing.
Free Fix
We'll update the software in your infotainment system for free to fix the issue. A letter was sent to you on July 15 or 16, 2024, but you can also contact VW customer service at 1-800-893-5298 for more information.
Show original NHTSA language
Original — What Happened
Volkswagen Group of America, Inc. (VW) is recalling certain 2022-2024 Golf R, Golf GTI, 2024 Atlas, and 2024 Atlas Cross Sport vehicles. The rearview camera image may be delayed or deactivated after shifting into reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Original — Risk if Unfixed
A rearview camera with a delayed or deactivated image reduces the driver's view of what is behind the vehicle, increasing the risk of injury or crash.
Original — Remedy
Dealers will update the infotainment system software, free of charge. Owner notification letters were mailed July 15, 2024, and July 16, 2024. Owners may contact VW customer service at 1-800-893-5298. VW's number for this recall is 91US.
Your vehicle's rearview camera may not show you what's behind you when you're in reverse or using the park function, which could make it harder to see potential hazards.
Risk if Unfixed
If the rearview camera isn't working, it could increase the risk of a crash because you won't be able to see what's behind your vehicle.
Free Fix
You'll need to take your vehicle to a dealership, where they'll replace the rearview camera for free. You'll receive a letter when the parts are available, and you can also contact Volkswagen or Audi customer service for more information.
Show original NHTSA language
Original — What Happened
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 Golf R A8, Audi S3, RS3 Sedan, Q4 E-Tron SUV, A3 Sedan, and 2022-2023 Volkswagen Golf GTI, and ID4 vehicles. The rearview camera image may be blank or unresponsive when the vehicle is placed in reverse gear or when the park function is manually activated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Original — Risk if Unfixed
An inoperative rearview camera display can reduce the driver's rear visibility, increasing the risk of a crash.
Original — Remedy
Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed to Audi owners February 14, 2023. Volkswagen owners will receive an owner notification letter once remedy parts become available. Owners may contact Volkswagen's customer service at 1-800-893-5298 and Audi's customer service at 1-800-253-2834. Volkswagen's numbers for this recall are (Volkswagen) 91EK and (Audi) 91EL.