Component
LATCHES/LOCKS/LINKAGES
Manufacturer
Volkswagen Group of America, Inc.
What Happened
Your vehicle's child door locks may not work properly due to vibrations from opening and closing doors, allowing a child to open a rear door while inside the vehicle.
Risk if Unfixed
An unrestrained child may fall from the vehicle, increasing their risk of injury if they can open a door unexpectedly.
Free Fix
Volkswagen will inspect and replace the child lock(s) free of charge at a dealership, and you'll be notified when the work is done.
Show original NHTSA language
Original — What Happened
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2016 CC vehicles manufactured January 12, 2016, to February 3, 2016, Golf R and Tiguan vehicles manufactured November 25, 2015, to January 28, 2016, and e-Golf vehicles manufactured November 25, 2015, to January 11, 2016. Vibrations, such as those created by opening and closing a vehicle door, may cause the rear child door locks to disengage, allowing a child to open a rear door while inside the vehicle.
Original — Risk if Unfixed
If an unrestrained child unexpectedly opens a door, they may fall from the vehicle increasing their risk of injury.
Original — Remedy
Volkswagen will notify owners, and dealers will inspect, and if necessary, replace the child lock(s), free of charge. The recall began on August 22, 2016. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 58C9.
View full recall details →
Repairs are free at any authorized dealer. Find a dealer →