Component
EQUIPMENT:OTHER:LABELS
Manufacturer
Volkswagen Group of America, Inc.
What Happened
Your Atlas or Atlas Cross Sport has accessory side steps that increase its weight, but the label that shows the new weight wasn't installed. This means the weight capacity of your vehicle isn't clearly marked.
Risk if Unfixed
If you overload your vehicle without knowing its new weight capacity, you could lose control, especially when hauling heavy loads or towing. This increases the risk of a crash.
Free Fix
Your Volkswagen dealer will add the correct weight label, free of charge. Just schedule the repair when you receive the recall notice – it's no cost to you.
Show original NHTSA language
Original — What Happened
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2021 Atlas and 2020-2021 Atlas Cross Sport vehicles equipped with accessory side steps. The reduced Gross Vehicle Weight Rating (GVWR) label, reflecting the additional weight of the side steps, was not installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Original — Risk if Unfixed
Without the reduced GVWR label, the vehicle could be overloaded, leading to a loss of control and increasing the risk of a crash.
Original — Remedy
Dealers will install the reduced GVWR label, free of charge. Owner notification letters were mailed March 31, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 09D9.
View full recall details →
Repairs are free at any authorized dealer. Find a dealer →