ID: #25V552000
MFR: Chrysler (FCA US, LLC)
SYSTEM_COMPONENT
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
EVENT_SUMMARY
Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster and 2019-2020 Dodge Journey vehicles. Cracks in the microprocessor may cause the vehicle's rearview camera image not to display properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility.
RISK_ASSESSMENT
A rearview image that does not display properly reduces the driver's view behind the vehicle, increasing the risk of a crash.
RESOLUTION_PROTOCOL
Dealers will replace the rearview camera, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning September 30, 2025. A second notice will be sent once the final remedy is available. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 59C.