ID: #25V090000
MFR: Daimler Vans USA, LLC
SYSTEM_COMPONENT
PARKING BRAKE:DRIVELINE
EVENT_SUMMARY
Your 2024 Mercedes-Benz eSprinter may have a problem with the welds on the rear axle's gear, which could cause it to stop working.
RISK_ASSESSMENT
If this happens, you could lose control of your vehicle, increasing the risk of a crash or injury, especially if you're on a slope and the parking brake isn't engaged.
RESOLUTION_PROTOCOL
You should have your vehicle's rear axle electric drivetrain replaced for free at a dealership. You've already been notified by mail, but if you have any questions, you can call DVUSA customer service at 877-762-8267.