ID: #24V554000
MFR: Tesla, Inc.
SYSTEM_COMPONENT
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
EVENT_SUMMARY
Your vehicle's hood latch may not detect when the hood is open, which can obstruct your view while driving.
RISK_ASSESSMENT
If the hood isn't fixed, it could open unexpectedly while you're driving, making it harder to see the road and increasing the risk of a crash.
RESOLUTION_PROTOCOL
Tesla has issued a free software update that will fix the issue, and you should have already received a letter in the mail about it. If you have any questions, you can call Tesla's customer service at 1-877-798-3752, and your vehicle's recall number is SB-24-00-012.