ID: #24V111000
MFR: Chrysler (FCA US, LLC)
SYSTEM_COMPONENT
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
EVENT_SUMMARY
Your vehicle's defroster and defogger system might not work properly due to a software issue with the hybrid control processor.
RISK_ASSESSMENT
If the defroster and defogger system fails, it may reduce your visibility while driving, which could increase the risk of an accident.
RESOLUTION_PROTOCOL
A free software update will be performed by the dealership to fix the issue. You'll receive a notification letter, but you can also contact Chrysler customer service at 1-800-853-1403 to confirm the details.