ID: #23V862000
MFR: Tesla, Inc.
Component
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
What Happened
The latch system in your Model S or X is a mechanism that keeps your cabin doors securely locked. In some 2021-2023 models, this system might not work properly.
Risk if Unfixed
If your cabin door unlatches during a crash, it could open, which increases the risk of injury to you or your passengers.
Free Fix
Tesla will send an update to your vehicle's software, which will improve the latch system at no cost to you. You should expect to receive a notification about this update, and you can also contact Tesla customer service at 1-877-798-3752 for more information.